Revenue Cycle Management (RCM) is the financial process that healthcare facilities use to track patient care episodes from registration and appointment scheduling to the final payment of a balance. It encompasses a broad range of activities, from verifying patient eligibility to processing claims and managing payments. The efficiency of an RCM team directly impacts the financial health of healthcare institutions, making their role crucial for sustaining operations. However, the high-stakes, fast-paced nature of RCM work often leads to staff burnout, a condition of physical, emotional, and mental exhaustion caused by prolonged stress. Burnout not only affects the well-being of employees but also compromises productivity, leading to increased errors, higher employee …